Carrying out a huge leadership transformation in the organization is no longer the HR key job. The HR fleet in most organizations are service administrators not transformers. I know many HR and OD people who have a strong desire to change, but they are stuck between senior management old mentality and their relentless desire to […]
Before practising any trade or a profession, a great deal of study or training is required to perform it right. The case is different for studying leadership. Careful, I am not talking about the irrelevant leadership which is mistakenly taught as a management subject in most business schools. Also, there is a big problem in […]
When people talk about entirely different things, they experience different views, which lead to different terms and implications. The outcomes will also be different. The interpretability of leadership has confused people as it means different things to different people. Although passion, courage, enthusiasm, and integrity as well as an ability to communicate and delegate are […]
Many companies around the world deploy and employ different tactics and strategies to promote and sell their services, both traditionally and digitally. They highlight the different Ps that their marketing strategy encompasses. They create and add to the noise and they call it marketing. Marketing is communicating the key message of the business. What does […]
Customer experience is employee experience. If employee experience is poor, customer experience is terrible. Most businesses pay less attention to their employees and focus on the fulfilment of their customers. Most companies invest hugely in upgrading their CRMs and IT systems to improve the customer experience. They give so much attention to the IT element […]
It takes ages to get and retain a good friend. You experience with them the highs and lows of life which test the ins and outs of the friendship. Befriending people is easy, but keeping the right friends takes time and effort. It is no different in recruitment. It is still about people. A company […]
The absence of great leadership has caused major problems. Confusing management with leadership is the most overlooked problem of our time. To kick off and embark on the right leadership journey, it is worth answering the questions below. What is your purpose as a leader? Have you actioned your purpose? if yes, how? How has […]
When Google introduced Gmail and YouTube, they knew that their data storage system was not adequate. They had to figure out what to do about this situation. The head of the infrastructure group at that time was a man named Bill Coughran. Bill allowed two teams to work differently, one team to build on the […]
It starts with the leaders being humble enough to understand that they cannot move an inch in developing and advancing their organizations unless they develop themselves first by articulating and actioning their purpose. No one can flood the world from an empty cup. No one can be a leader and he or she is leaderless namely, […]
Whether in business or when having a causal conversation with someone, over persuasion belittles the value you are trying to add or create. Be bold, clear and quick to the point when you voice your ideas, insights and offerings, if yours are similar and correspond with theirs, the real conversation starts. If over doubters are […]
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