Tell me who your friends are and I will tell you who you are. Befriend a pessimistic person and pessimism covers the sky. Befriend an optimistic and life smiles in your face. Hang out with a loser, and you see only the dead ends. Spend some time with successful and focused people and instantly you […]
A great customer service becomes greater when the customers are no longer viewed and treated as paying customers. It all starts with eliminating the idea of “Paying customers” from the minds of the customer service agents and officers. The responsibility hinges on the leaders’ shoulders to advocate the right leadership approach in the whole organization. […]
Defining the leadership training needs is crucial to unleash the full potential for everyone in the organisation. The problem is that most organisations do it wrong and conduct leaderlessness trainings instead of leadership ones. They assume that they grow and develop their organisations and workforce, while in reality, they grow the problem they started and […]
Contrary to the mainstream financial geniuses and economists who preach us every single day gibberishly, I have developed the skill of observing helicopterly. Observing autonomously away from all the media noise and the complicated economic language that is deliberately used to confuse people. Simplicity hurts as it exposes the ongoing economic trickery and manipulation. It […]
What they think of me. What will they think of me if I do this or that. What if I have done something wrong and they laugh at me. Can I stop you for a second to tell you two fundamental facts that you should seriously consider and think of? The watchers on the bench […]
By definition, the doers do and the watchers watch. The doers pioneer their way and the watchers just sway. The first are leaders, whereas the second are followers. The doers are entrepreneurs and the watchers are employees. The doers are number one, whereas the watchers are all the other numbers. The doers’ attitude, let’s go […]
Name any industry and you find a list of red tape protocols that never end. Abiding them shows your professionality. Challenging them shows your inexperience. Let’s consider the HR and recruitment industry and take a pause at its protocols. Google the word interviews, strike your keyboard and zillions of articles come up. Go to any […]
