How to deal with misfits in organisations?

Bringing the right people into the organisation is the leaders’ job. Getting people on board who culturally fit the business culture is the leaders’ job. The leaders are all those who are involved in the recruitment process from the CEO, executive managers, recruiters, managers, supervisors and staff members. When the misfits infiltrate the ranks of […]

To the heads and deans of business schools around the world

To the heads of business schools whose institutions offer and teach management and leadership MBA programs and different training programs. Please read and understand the following statement below because the lack of leadership in your educational institutions has adversely affected people in businesses around the world. The idea of managing and controlling things is logistically […]

A great culture is visible

A culture is not the sum of polices and procedures that the business sets and follows. It is not an HR policy that stipulates the organisational norms. A culture is not also the guiding document that determines how the business operates and behaves corporately. A culture is not aspirational slogans and goals. A culture is […]

Mechanical or leaderly

Most companies chat and chant about their transformational strategies and dynamic workplaces. Most HR directors and managers keep busy implementing the changes. The outcomes are always slogans that remain unactionable, no matter how the HR and OD fleets push. They always get the same results. As a result, change does not happen and frustration prevails. […]

Birds of same feathers flock together

Tell me who your friends are and I will tell you who you are. Befriend a pessimistic person and pessimism covers the sky. Befriend an optimistic and life smiles in your face. Hang out with a loser, and you see only the dead ends. Spend some time with successful and focused people and instantly you […]

A great customer service becomes greater

A great customer service becomes greater when the customers are no longer viewed and treated as paying customers. It all starts with eliminating the idea of “Paying customers” from the minds of the customer service agents and officers. The responsibility hinges on the leaders’ shoulders to advocate the right leadership approach in the whole organization. […]