A high staff turnover ratio disqualifies you and your business from using “great” to describe your leadership and even to keep using leadership. Great leadership does not operate in uncharted grey areas.
If averageness is the business of your business, you cannot light up and hold up the leadership torch high and shout loudly, we are the leaders and pioneers of our time
Bringing the right people into the organisation is the leaders’ job. Getting people on board who culturally fit the business culture is the leaders’ job. The leaders are all those who are involved in the recruitment process from the CEO, executive managers, recruiters, managers, supervisors and staff members. When the misfits infiltrate the ranks of […]
Historically speaking and since the creation of the first company in the history of mankind, the top down pyramid has been the inspiration. Why? History proudly answers and speaks volumes about this “why” by travelling us through its timelines. It all started when Humans discovered agriculture and minded farming which enriched the few at the […]
The cracks of the broken model of leadership first appear in most companies in the way they recruit people. It is impossible to choose like-minded and like-hearted people in one, two or three interviews where the skills’ metrics is the judge.
The absurdity of management and its inherited and taught concepts are the very fact that management is for things, capital, systems and assets not for people.
A culture is not the sum of polices and procedures that the business sets and follows. It is not an HR policy that stipulates the organisational norms. A culture is not also the guiding document that determines how the business operates and behaves corporately. A culture is not aspirational slogans and goals. A culture is […]
If a farm experiences poor crop yields for many seasons, it means three things: the quality of the seeds may be bad, the environment is not suitable for farming, or the farmer crops’ cultivation is not proper. Similarly, if a business has been in a state of continuous decline, it means three things: the foundation […]
They start with big smiles and handshakes; can I stop you for a second please? All of us encounter the annoying salespeople who walk the streets trying to sign us up for regular direct deposits. This kind of street selling is the foolishest selling technique ever existed. Street selling is not only salesy but annoying […]
Most companies chat and chant about their transformational strategies and dynamic workplaces. Most HR directors and managers keep busy implementing the changes. The outcomes are always slogans that remain unactionable, no matter how the HR and OD fleets push. They always get the same results. As a result, change does not happen and frustration prevails. […]
Tell me who your friends are and I will tell you who you are. Befriend a pessimistic person and pessimism covers the sky. Befriend an optimistic and life smiles in your face. Hang out with a loser, and you see only the dead ends. Spend some time with successful and focused people and instantly you […]
A great customer service becomes greater when the customers are no longer viewed and treated as paying customers. It all starts with eliminating the idea of “Paying customers” from the minds of the customer service agents and officers. The responsibility hinges on the leaders’ shoulders to advocate the right leadership approach in the whole organization. […]
Defining the leadership training needs is crucial to unleash the full potential for everyone in the organisation. The problem is that most organisations do it wrong and conduct leaderlessness trainings instead of leadership ones. They assume that they grow and develop their organisations and workforce, while in reality, they grow the problem they started and […]