When beliefs are in conflict with actions

Although leadership is a practicable skill that can be developed and nurtured like any other skills, it is largely driven by the set of values, convictions, principles, and beliefs that leaders intrinsically developed and cherished through their lives. I met a banker recently who strived to convince me that he possesses all the great leadership […]

Very mediocre

If a company is producing and delivering average products and services, probably they are mediocre. Recently, I had a terrible experience with an airline that I will fully address in a future post. Their problem is that they want to be seen as a market leader or a big player, but they are far below […]

Set the destination in your navigation.

If you do not clearly set your destination, your ship will ultimately lose its navigation. This is a serious matter. If you are undecided about the destination, anything distracts you. Failure is probably a guaranteed outcome. Imagine a pilot taking off a plane, but he or she is clueless about the landing airport. There is […]

Bad employee experience means poor leadership.

Unfortunately, poor leadership adversely affects the whole organizational performance. It affects culture, employees and particularly customers. Poor leadership debilitates employee experience which negatively impacts customer experience. It is reciprocal. You cannot get loyal customers when your crucial task as a manager or a leader is to make employees feel threatened, unsafe, or unstable, they will […]

Rethinking happiness

Having no expectation at all from people. Expecting nothing in return. This is the core of happiness. As soon as you master this skill, you will encounter fewer disappointments. Your life will be different, because your perspective has become different. Remember, it is not an overnight process.

Quality, quality and quality.

Everyone is in a rush to talk, write, create, and produce. Speed is not a good metric. Social media reinforced it. Everything is done instantaneously with a strike of a keypad or a keyboard. The result is few inspiring and useful content and books. The internet is full of rubbish content. True artists are scarce. […]

You develop the leaders; you develop the whole organization

The most fundamental phase of developing an organization that is much more difficult to comprehend by most executives and managers especially Human Resources and Organizational development is the very nature of the following fact. Developing the organization starts with developing the leaders. Leaders in the organization should be humble enough to understand that they cannot […]

Dealing with rejections

Most people suffer mentally because either they have not been rejected before or not prepared or trained to deal with rejections. In both cases, the impact is negative. It is like any skill. It needs constant training to master it. Failure teaches success. The more you fail, the more you learn. The more you get […]

To be a giver

You cannot pour from an empty cup. Deeply satisfying your needs naturally enables you to extend your hand to others. By doing so, your giving is genuine not conditional. It is out of a true will not a tit for tat.