A true story. LANDING their first job after graduation is something that most people can never forget, and is at the forefront of memories when we get older and progress in our careers. I started my first job at a training company in September 2006. The first four months were unforgettable. My excitement was up […]
If the reward system is thoughtfully designed and carefully implemented, it harnesses the behavior and performance of everyone in the organization. A badly structured executive reward system negatively affects executives and non-executives. It has serious behavioral and psychological consequences on the executives’ performance and the whole organization. There is no doubt that the executive reward […]
Unfortunately, poor leadership adversely affects the whole organizational performance. It affects culture, employees and particularly customers. Poor leadership debilitates employee experience which negatively impacts customer experience. It is reciprocal. You cannot get loyal customers when your crucial task as a manager or a leader is to make employees feel threatened, unsafe, or unstable, they will […]
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