Bad employee experience means poor leadership.

Unfortunately, poor leadership adversely affects the whole organizational performance. It affects culture, employees and particularly customers. Poor leadership debilitates employee experience which negatively impacts customer experience. It is reciprocal. You cannot get loyal customers when your crucial task as a manager or a leader is to make employees feel threatened, unsafe, or unstable, they will […]

To the heads and deans of business schools around the world

To the heads of business schools whose institutions offer and teach management and leadership MBA programs and different training programs. Please read and understand the following statement below because the lack of leadership in your educational institutions has adversely affected people in businesses around the world. The idea of managing and controlling things is logistically […]

A great culture is visible

A culture is not the sum of polices and procedures that the business sets and follows. It is not an HR policy that stipulates the organisational norms. A culture is not also the guiding document that determines how the business operates and behaves corporately. A culture is not aspirational slogans and goals. A culture is […]