Me-too companies

The problem with me-too companies is that they lack the problem-solving capacity. Quality is not an objective. They exist to produce similar products and deliver unneeded services. They confuse customers. When problems arise, they do not deal and ignore the following key fact: How a company disintegrates tells us much about why it was structured […]

Healthy competition inspires innovation

When Google introduced Gmail and YouTube, they knew that their data storage system was not adequate. They had to figure out what to do about this situation. The head of the infrastructure group at that time was a man named Bill Coughran. Bill allowed two teams to work differently, one team to build on the […]