In today’s corporate world, the “ism” of industrialism has inspired the “ism” of capitalism and corporatism to go ahead and enforce the same model. Sunrise to sunset was the order of the day and is still the norm in all businesses around the world.
The concept of customers are always right is one of the most misleading mottos ever used in business. Customers are human beings and human beings can be right, wrong, dishonest, unrealistic and so on.
The idea that people are replaceable in times of certainty and uncertainty in the corporate world became a reality in people’s minds. The corporate education and the corporate cultures have discouraged most leaders from making any serious attempt to carry out a major transformation.
The failure of most businesses stems from their inability to determine why they exist. What are they trying to achieve? Most businesses talk about their competitive advantages or unique selling points, but what they call a competitive advantage is vague and can hardly be understood. It is how they gain superiority over rivals by means […]