If you are a leader, what is your purpose?

The number of leaders who are purposeless and they are consciously aware of this is staggering. The impact on everyone around them is huge. If you do not know what you stand for as a leader, sorry to tell you that you your leadership journey has come to an end before it starts. Shouting your […]

Culture is by design not by default.

Most leaders treat their cultures as a by-product. Employees and customers often describe or talk about a great experience which they had with this company or that company. Culture is a brand. Leaders must fixate their sights on thoughtfully designing their organizational culture to be the brand that truly reflects what they stand for and […]

The economics of leadership

What is the value created for employees in terms of providing them with an inspiring and an empowering working environment? What is the value created for customers through the meaningful products and services? What is the value and impact created and generated for all stakeholders? What is the overall impact of the whole organization? Is […]

It starts and ends with leadership.

Organizations do not fail by themselves; leaders push them to the edge. A great culture is by design. Who designs or ruins the culture? Leaders do. A great or bad working environment for employees is the leaders making. Meaningful products and outstanding services are the outcomes of great leaders on board. The positive or negative […]

When beliefs are in conflict with actions

Although leadership is a practicable skill that can be developed and nurtured like any other skills, it is largely driven by the set of values, convictions, principles, and beliefs that leaders intrinsically developed and cherished through their lives. I met a banker recently who strived to convince me that he possesses all the great leadership […]

Very mediocre

If a company is producing and delivering average products and services, probably they are mediocre. Recently, I had a terrible experience with an airline that I will fully address in a future post. Their problem is that they want to be seen as a market leader or a big player, but they are far below […]

Bad employee experience means poor leadership.

Unfortunately, poor leadership adversely affects the whole organizational performance. It affects culture, employees and particularly customers. Poor leadership debilitates employee experience which negatively impacts customer experience. It is reciprocal. You cannot get loyal customers when your crucial task as a manager or a leader is to make employees feel threatened, unsafe, or unstable, they will […]

You develop the leaders; you develop the whole organization

The most fundamental phase of developing an organization that is much more difficult to comprehend by most executives and managers especially Human Resources and Organizational development is the very nature of the following fact. Developing the organization starts with developing the leaders. Leaders in the organization should be humble enough to understand that they cannot […]

Confusing purpose with vision

Purpose is a DNA? It is the difference that you are making in the world. Vision is how the world would look like when you achieve your purpose. Vision is about envisioning. Purpose is who you truly are. It is your identity. Vision is about envisioning and plainly describing the picture of the future.

Purpose and profit

Making money out of money and maximizing profits irrespective of the quality of the products and the working conditions for people have characterized the capitalist narrative. A crucial difference exists between the amount of value created by companies and the amount of money they generate. If businesses are judged by the amount of money created, […]